Providea Conferencing Announces Partnership with Regus To Deliver Professional and Managed Services throughout North America

Driving Communications Solutions That Enable Anyone, Anywhere to Communicate in High Definition

Camarillo, CA – July 25, 2011 – Providea Conferencing, LLC, a leading provider of telepresence and HD video conferencing solutions and Regus, the world’s largest provider of workplace solutions, announced today that they signed a multi-year agreement to bring a series of business class video services to Regus’ customer base.

Providea will enhance Regus’ videoconferencing offering by providing ClearVideo Conferencing Services, Managed Video Services, 24/7 Help Desk Support and connection to Providea’s Universal Connectivity platform. These services, in combination with Regus’ migration to IP and upgrade to HD video conferencing systems, will allow Regus to offer unparalleled videoconferencing services to their clients at over 500 locations in the Americas.

“A key component to our solution is our Universal Connectivity platform that will allow customers to have QOS connectivity into the Regus portfolio of HD video rooms, and an unprecedented experience for video room rentals,” said John Price, Executive Vice President, Professional and Managed Services of Providea. Universal Connectivity eliminates hardware and network dependencies by providing a network agnostic, cloud based interconnect for private enterprise networks, the public internet, other exchange networks, and ISDN/PSTN.

“Tens of thousands of customers across the United States already use Regus videoconferencing suites to reduce their travel expenses and increase their productivity by spending less time on the road. This partnership with Providea will not only expand our video service capabilities across the Americas, it will help us to provide a flawless execution for every customer experience, and an even more cost effective solution for business,” stated Andre Sharpe, Global Director of Product & Business Development, Regus.

“This announcement highlights Regus’ commitment to being the premier leader in the public video room arena. By combining our award winning Professional Services with Regus’ global facilities, video communications will be that much more accessible and provide an ease of use for end users,” said Todd Luttinger, President & CEO of Providea.

About Providea Conferencing LLC
Headquartered in Camarillo, CA with offices nationwide and internationally in the United Kingdom, Providea Conferencing offers a full suite of telepresence and HD video conferencing solutions, along with comprehensive system and network design consultation and world-class support. Founded in 1999, the Providea team boasts years of experience in videoconferencing, professional services, multi-media design/build, multi-point bridging, network configuration and the best practices for successful deployment and utilization of these technologies. Leading organizations within the financial, legal, technology, healthcare, entertainment, and education and government sectors rely on Providea Conferencing.

Providea Conferencing, LLC, the Providea logo and other Providea marks are trademarks or registered trademarks of Providea Conferencing, LLC. For more information on Providea visit www.provideallc.com

About Regus
Regus is the world’s largest provider of workplace solutions, with products and services ranging from fully equipped offices to professional meeting rooms, business lounges and the world’s largest network of video communication studios. Regus enables people to work their way, whether it’s from home, on the road or from an office. Customers such as Google, GlaxoSmithKline, and Nokia join hundreds of thousands of growing small and medium businesses that benefit from outsourcing their office and workplace needs to Regus, allowing them to focus on their core activities.

More than 800,000 customers a day benefit from Regus facilities spread across a global footprint of 1,100 locations in 500 cities and 88 countries, which allow individuals and companies to work wherever, however and whenever they want to. Regus was founded in Brussels, Belgium in 1989, is headquartered in Luxembourg and listed on the London Stock Exchange. For more information please visit: www.regus.com

Providea Conferencing Announces CTC (ClearTrac Control)

CAMARILLO, Calif., July 19, 2011 /PRNewswire/ — Providea Conferencing, LLC, a leading provider of telepresence and HD video conferencing solutions announces the launch of ClearTrac Control (CTC), a new critical component to our Managed Video Services platform.

Many companies face challenges when it comes to managing their telepresence and video conferencing solution; most importantly is the ability to resolve issues before end users are impacted. System outages and network issues can create service interruptions that result in lost revenues and lost opportunities. CTC is an enterprise grade network and systems management platform allowing our customers the ability to monitor real-time their video conferencing services and network performance through a secure, customizable, web-based portal.

CTC provides a 360 degree view of all operational elements, including: user dashboards, live monitoring of video systems and networks, asset management, fault management, issue resolution, knowledge-base, configuration management, change control, and reporting.

CTC also provides immediate, 24/7 access to; system and application availability, service request submittals, problem resolution status, customer usage statements and custom reporting. CTC can monitor any video system regardless of the manufacturer and can be expanded to manage a customer’s entire IT infrastructure including routers, switches, servers and security appliances.

Our customers will maximize their return on investment by increased system uptime and availability. CTC is backed by Providea’s Real-Time Support, offering live, one-on-one support to resolve any service or network issue and ensure the success of your video conferencing solution.

“ClearTrac Control is a services delivery platform that will enable our team to resolve customer issues more quickly because we have combined CRM features such as asset management, issue resolution, and business processes with live monitoring of network devices, fault management and system performance. CTC is a completely agnostic platform that allows us to quickly navigate through complex operating environments including video, voice, networks, servers, and desktops. The improved visibility, functionality, and efficiency of CTC allows us to deliver support at conversation speed,” said John Price, EVP of Professional and Managed Services for Providea.

Providea Conferencing Recognized as Cisco TelePresence Video Master Authorized Technology Provider Partner in the USA

Camarillo, CA – June 27, 2011 – Providea Conferencing, LLC, a leading provider of Videoconferencing and Telepresence-Centric Managed Services Solutions, announced today that it has achieved TelePresence Video Master Authorized Technology Provider (ATP) status from Cisco. This designation recognizes Providea Conferencing as having fulfilled the training requirements and program prerequisites to sell, deploy and support Cisco TelePresence Video products and solutions at the Master level.

The Cisco TelePresence Video Master ATP Program is focused on providing a new way of working in which everyone, everywhere can be more productive through face-to-face collaboration with Cisco TelePresence Video solutions. A Cisco TelePresence Video Master ATP Partner has the greatest depth of knowledge and skill in deploying the entire Cisco video endpoint portfolio, which comprises single- and triple-screen Cisco TelePresence units, custom TelePresence suites, and infrastructure solutions. Cisco TelePresence Video Master ATP Partners possess deep networking and advanced Cisco Unified Communications capabilities, regional to global coverage, and a strong and mature services practice.

“The Providea team has been exclusively focused since our formation in 1999 on supporting the needs of organizations around the globe with all of their videoconferencing and telepresence initiatives. We take pride in our ability to deliver unique services and expertise based on best practices for successful video deployment.  Achieving this important designation from Cisco continues to demonstrate our commitment to leadership in this market while enabling us to support our customers in the manner they have come to depend upon from Providea.” said Todd Luttinger, President and CEO of Providea Conferencing.

“The Cisco TelePresence Video Master ATP Program is designed to enable partners to take advantage of the tremendous market opportunities ahead—not only in the telepresence space but also in the overall collaboration market,” said Richard McLeod, senior director of collaboration for worldwide channels at Cisco. “As a Cisco TelePresence Video Master ATP Partner, Providea Conferencing has made an investment in the sales, technical and life cycle services capabilities needed to deliver the industry’s most comprehensive and interoperable Cisco TelePresence Video portfolio.”